I figured rather than try to address the problem specifically, upgrading Plesk would be the best option as I would have the latest, most secure version of Plesk in addition to the latest Bind DNS server component.
Before I upgraded Plesk, I ran a Windows update via RDP which installed a number of important updates.
The reason I updated Plesk 10 to Plesk 11 was initiated by an alert from our hosts 1and1 about a server vulnerability for ‘ISC BIND 9’ which deals with various DNS functionality within Plesk.
The version I was running was ‘BIND DNS Server 9.4.2’.
I logged into the panel, it asked me all the personal info and I started to get nervous.
I've checked on the server, and the data is still present in the directories, although nothing shows up in Parallels.
Solution is really simple, if you face any dependancy, then manually remove that package and install the counter one from .As with any software, security loopholes are found and exploited and Plesk are frequently releasing updates to improve the security and other features of the platform.Usually, Plesk will update automatically within each major version. Updating major versions however requires user action.I've also looked through the Parallels docs/forums/help but I can't find any starting points, apart from this very helpful suggestion to restore the server from backup: Is there any way I can roll back to eleven?And, is there any chance I can get my domains/customers/sites/dignity back?